We hope you'll be delighted with your new Monstar Wear, but we understand there may be occasions where it is necessary to return an item.
Goods can be returned for a full refund (including outward delivery charge) if they are faulty or if the wrong item has been dispatched.
In this event please contact thepack@monstar-wear.co.uk who will arrange their return.
If the goods have been dispatched as ordered, they can be returned for a refund, but only for the cost of the goods if they have incurred a delivery charge.
All returns must be organised within 28 days of receiving your order.
Items must be unused, still have their original packaging and labelling, and be accompanied by the original delivery note.
Nothing in these conditions affects your statutory rights as a consumer.
The card used for the purchase will be credited with the original purchase amount (less any delivery charge paid where appropriate.)
